Please review our terms carefully. By using any TheraPetic website or service, you agree to be bound by these terms.Por favor revise nuestros términos cuidadosamente. Al usar cualquier sitio web o servicio de TheraPetic, usted acepta estar sujeto a estos términos.
Last updated: February 1, 2026Última actualización: 1 de febrero de 2026
By accessing or using any website or service operated by TheraPetic Healthcare Provider Group (collectively, the "Services"), you agree to be bound by these Terms of Service. TheraPetic Healthcare Provider Group is a network of 11 accredited 501(c)(3) nonprofit organizations operated by TheraPetic Solutions, Inc. (EIN: 81-3003968). If you do not agree to these terms, please do not use our Services.Al acceder o utilizar cualquier sitio web o servicio operado por TheraPetic Healthcare Provider Group (colectivamente, los "Servicios"), usted acepta estar sujeto a estos Términos de Servicio. Si no está de acuerdo con estos términos, por favor no utilice nuestros Servicios.
TheraPetic Healthcare Provider Group connects individuals with licensed mental health professionals for clinical evaluations related to emotional support animals (ESAs), psychiatric service dogs (PSDs), and general mental health support. Our network provides educational resources about federal laws (ADA, Fair Housing Act) and state-specific regulations, free anonymous mental health screenings, connections to licensed mental health professionals for clinical evaluations, documentation services for ESAs and PSDs upon clinical qualification, verification services for service animals, and research publications on the therapeutic benefits of human-animal bonds.TheraPetic Healthcare Provider Group conecta a individuos con profesionales de salud mental licenciados para evaluaciones clínicas relacionadas con animales de apoyo emocional (ESA), perros de servicio psiquiátrico (PSD) y apoyo general de salud mental.
You must be at least 18 years of age to use our Services independently. Users between 13 and 17 may access our educational resources but must have parental or guardian consent to use clinical services. By using our Services, you represent that you meet these eligibility requirements.Debe tener al menos 18 años de edad para usar nuestros Servicios de forma independiente. Los usuarios entre 13 y 17 años pueden acceder a nuestros recursos educativos pero deben tener el consentimiento de un padre o tutor para usar servicios clínicos.
⚕️ Important: TheraPetic does not diagnose or treat mental health conditions. Our role is to connect you with independently licensed mental health professionals who conduct evaluations and make clinical determinations. The issuance of any ESA or PSD documentation is at the sole discretion of the evaluating clinician based on their professional judgment.⚕️ Importante: TheraPetic no diagnostica ni trata condiciones de salud mental. Nuestro papel es conectarlo con profesionales de salud mental licenciados independientemente que realizan evaluaciones y toman determinaciones clínicas.
Not everyone who requests an evaluation will qualify for ESA or PSD documentation. Qualification is determined solely by the licensed mental health professional based on their clinical assessment. Our screening tool is for informational purposes only and does not constitute a diagnosis or guarantee of qualification.No todos los que solicitan una evaluación calificarán para documentación ESA o PSD. La calificación es determinada únicamente por el profesional de salud mental licenciado basándose en su evaluación clínica.
When you create an account through our client portal (go.mypsd.org), you are responsible for maintaining the confidentiality of your account credentials, all activity that occurs under your account, providing accurate and complete information, and updating your information promptly if it changes. You must notify us immediately at help@mypsd.org if you suspect unauthorized use of your account.Cuando crea una cuenta a través de nuestro portal de clientes (go.mypsd.org), usted es responsable de mantener la confidencialidad de sus credenciales, toda la actividad en su cuenta, y proporcionar información precisa y completa.
Certain services within our network require payment. All fees are clearly disclosed before you commit to any paid service. Payments are processed securely through PayPal and other approved payment processors. As a 501(c)(3) nonprofit organization, our fees are structured to cover operational costs and further our charitable mission, not to generate profit. Refund policies vary by service and are communicated at the time of purchase.Ciertos servicios dentro de nuestra red requieren pago. Todas las tarifas se divulgan claramente antes de que se comprometa con cualquier servicio pagado. Como organización 501(c)(3), nuestras tarifas están estructuradas para cubrir costos operativos y avanzar nuestra misión caritativa.
You agree not to provide false or misleading information in screenings or evaluations, misrepresent a pet as a service animal or ESA without proper documentation, use our services for fraudulent purposes, attempt to gain unauthorized access to our systems, harass, abuse, or threaten our staff or clinicians, reproduce or redistribute our educational content without attribution, or use automated systems to scrape or collect data from our websites. Violation of these terms may result in immediate termination of your account and services.Usted acepta no proporcionar información falsa, no tergiversar una mascota como animal de servicio sin documentación adecuada, no usar nuestros servicios para fines fraudulentos, ni acosar a nuestro personal.
All content on our websites — including text, graphics, logos, images, research publications, and educational materials — is the property of TheraPetic Solutions, Inc. or its content providers and is protected by United States and international copyright laws. The TheraPetic name, logo, and all related marks are trademarks of TheraPetic Solutions, Inc. You may share our educational resources for personal, non-commercial use with proper attribution.Todo el contenido de nuestros sitios web es propiedad de TheraPetic Solutions, Inc. y está protegido por las leyes de derechos de autor. Puede compartir nuestros recursos educativos para uso personal no comercial con la atribución adecuada.
To the fullest extent permitted by applicable law, TheraPetic Solutions, Inc. and its affiliated organizations shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our Services. Our total liability for any claims arising from your use of the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim. This limitation does not apply to liability for gross negligence, willful misconduct, or any liability that cannot be excluded or limited under applicable law.En la máxima medida permitida por la ley aplicable, TheraPetic Solutions, Inc. no será responsable por daños indirectos, incidentales, especiales o punitivos derivados de su uso de nuestros Servicios.
Our websites may contain links to third-party websites or services. These links are provided for convenience only and do not imply endorsement. We are not responsible for the content, privacy practices, or availability of external sites. We encourage you to review the terms and privacy policies of any third-party site you visit.Nuestros sitios web pueden contener enlaces a sitios web o servicios de terceros. Estos enlaces se proporcionan por conveniencia y no implican respaldo. No somos responsables del contenido o prácticas de privacidad de sitios externos.
These Terms of Service shall be governed by and construed in accordance with the laws of the District of Columbia, United States, without regard to conflict of law principles. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the courts located in the District of Columbia.Estos Términos de Servicio se regirán e interpretarán de acuerdo con las leyes del Distrito de Columbia, Estados Unidos. Cualquier acción legal será presentada exclusivamente en los tribunales del Distrito de Columbia.
We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our websites. Your continued use of our Services after any changes constitutes acceptance of the revised terms. We encourage you to review these terms periodically.Nos reservamos el derecho de modificar estos Términos de Servicio en cualquier momento. Los cambios serán efectivos al publicarse en nuestros sitios web.
For questions about these Terms of Service, please contact us:Para preguntas sobre estos Términos de Servicio, contáctenos:
TheraPetic Solutions, Inc.
1030 15th St NW, Suite 170
Washington, DC 20005
Phone:Teléfono: (800) 851-4390
Email:Correo: help@mypsd.org
